Privacy Notice

1.  Who we are and what we do

Who we are

We are Expert Network LLC (“Expert Network”, “us”, “we”, “our”). Our registered address is 30 N Gould St Ste R Sheridan, WY 82801 30 N Gould St Ste R Sheridan, WY 82801 

What we do

Expert Network is an expert network company and part of our business activities involve the identification of industry experts and the introduction of them to our clients, for the purposes of consultations and other interactions, to assist our clients in making informed strategic decisions. Joining our network means that Expert Network team members may contact Experts with project invitations. Clients of Expert Network may browse Experts on our platform and contact Experts directly for project invitations.

Unless we notify you otherwise, we are the controller of the Personal Data we process about you or the business that determines the purposes and means of the processing your Personal Data. This means that we decide what Personal Data to collect and how to process it.

2.  Purpose of this privacy notice

Expert Network, respects your privacy and we are committed to protecting your personal information. This Privacy Notice sets out our personal information collection and sharing practices for our websites and through the other channels described below. Further notices highlighting certain uses we wish to make of your personal information, together with the ability to opt in or out of selected uses may also be provided to you when we collect personal information from you. We take our duty to process your personal information very seriously. Refer to the sections below for more details on how and why we use your information.

3.  Who this privacy notice applies to

This privacy notice applies to you if:

1.  You visit our website.

2.  You are one of our clients or Experts.

3.  Correspond with us about our services, becoming an Expert or Client

4.  Correspond with us by post, telephone, email, SMS, WhatsApp, or other electronic means.

5.  We identify you via social media (e.g. LinkedIn) or another publicly available source as a suitable candidate for an advertised Client role and contact you on this basis

6.  You participate in our Survey.

7.  Give us feedback.

8.  Ask us for information.

9.  You sign up to receiving project invitations or other communications from us.

4.  What is Personal Data 

‘Personal Data’ means any information from which someone can be identified either directly or indirectly. For example, you can be identified by your name or an online identifier.

‘Special Category Personal Data’ is more sensitive Personal Data and includes information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data for the purposes of uniquely identifying someone, data concerning physical or mental health or data concerning someone’s sex life or sexual orientation.  

5.  Personal Data we collect

The type of Personal data we collect about you will depend on our relationship with you.

We process all information you give us, either through our website www.thexpertnetworkllc.com or by corresponding with us by telephone, email, online chat or otherwise. This includes information you provide when you use our website, become an expert or client, complete an online form/survey or from other social media functions linked to our website or when you contact us for enquires or concerns.

We may process the following information when you are/or wish to become a client or Expert:

·  Name

·  Address

·  Email address

·  Telephone number

·  Company Name

·  Job Title

·  Other contact details

·  Sex

·  Gender

·  Date of Birth

·  CV information

·  Academic qualifications

·  Nationality

·  Views and opinions

·  Bank/Payment information

·  Online identifiers

·  Communications data

·  Any extra information you choose to tell us about you.

Please note this list is non-exhaustive. You can find out more information about the types of Personal Data we collect about you by contacting us at contact@theexpertnetworkllc.com. 

Details of your visits to the websites and information collected through cookies and other tracking technologies including, but not limited to, your IP address and domain name, your browser version and operating system, traffic data, location data, web logs and other communication data, and the resources that you access. This information is collected under the process of Website Hosting, we process this data under legitimate interests. When you are browsing our website we have some essential cookies in use, this makes the website work and ensures the security of the website. You can disable these cookies but it may affect the way the website works for you. We use Google Analytics to keep track of our website traffic, which may use cookies for this purpose. Please refer to Google Analytics’ privacy notice for further information. 

6.  Sources by which we collect your Personal Data

We collect most of the Personal Data directly from you in person, by telephone, email, text or via our website

We may also gather information about you or your organisation from publicly available information such as:

• Websites
• Social Media Channels
• LinkedIn Profiles
• Companies House

7.  Purposes and lawful bases for which we use personal data

We will only use your Personal Data when the law allows. Most commonly, we will use your Personal Data in the following circumstances: 

8.  International Transfers

We may process your personal data outside of the US.  For example, we share your personal information with our UK entity, Silverlight Research Ltd. We will always ensure there is a written agreement in place between ourselves and any third-party that processes your personal on our behalf. 

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential and for complying with any other security procedures that we notify you of. We ask you not to share a password with anyone

9.  Sharing information

If you have joined our Network as an Expert by completing our online webform, Expert Network will share your profile information (name, current job title and company, former job titles and companies worked at, and Linkedin profile url) with ourUK entity, Silverlight Research Ltd for business purposes and  our Clients through our expert network platform for purposes of matching you with potentially relevant projects. If you are an Expert registered on our platform and you also give consent for your contact details (email/telephone) to be shared with Expert Network Clients, Clients will have access to also browse your contact details on our platform, and Clients may contact you as an Expert directly via email, Whatsapp, SMS or telephone, in order to invite you to relevant projects. You can change the way Clients can contact you to discuss projects at any time by updating your preferences by emailing us at contact@thexpertnetworkllc.com

If you have contacted us by email or phone (rather than completing our online webform) and provided us with your profile information we will contact you and invite you to join our Expert Network. Once you have confirmed that you would like to do so, we will share your profile information with our Clients by adding it to our Expert Network which our Clients can browse. We will also share your profile information with our UK entity. However, we will not add your contact details to the Network platform unless we obtain your prior consent.

10.  Contacting you about opportunities

If you join our Network, we will contact you about opportunities that we consider will be of interest to you. If you do not want us to contact you again or you wish to be removed from our Network, just let us know by clicking on the unsubscribe button in any email you receive from us or by emailing us at contact@thexpertnetworkllc.com and we will action your request straight away

Other than as detailed above, we do not share your information with any other organisations or individuals unless we are obliged to by law, for purposes of national security, taxation and criminal investigations and in the following instances:

• If you have agreed that we may do so
• If we sell the business – the new shareholders may obtain Expert or past Client information. This information would only be used for the same purposes for which it was originally obtained.
• If we run an event in partnership with other named organisations, your details may need to be shared. We will be very clear what will happen to your personal information when you register.

11.   Retaining your information

We hold your information only as long as necessary for the processing purpose(s) for which they were collected and any other permitted linked purpose. For example, your transaction information when you have been a client will be held for up to seven years for accounting purposes. At the end of the retention period, your personal data will be securely deleted or anonymised, for example by aggregation with other data, so that it can be used in a non-identifiable was for statistical analysis and research purposes. Our retention periods are based on business needs or legal requirements.

12.  Security of your Personal Data

During the retention period we ensure the security and integrity of the information. We have implemented technical and organisational measures to safeguard your personal data and protect it from accidental or unlawful destruction, loss, or alteration and from unauthorised disclosure or access

13.  Your rights and how to complain.

Expert Network Ltd takes the protection of personal data seriously. You have the right to ask us not to process your personal information for marketing purposes. You can exercise your right at any time by contacting us at contact@theexpertnetworkllc.com. 
You have several rights about how the personal information you provide can be used. These are:

• Transparency over how we use your personal information (right to be informed).
• The ability to request a copy of the information we hold about you, which will be provided to you within one month (right of access).
• Update or amend the information we hold about you if it is wrong (right of rectification).
• Ask us to stop using your information (right to restrict processing).
•  Ask us to remove your personal information from our records (right to be 'forgotten').
• Object to the processing of your information for marketing purposes and similar purposes such as profiling (right to object).
• Obtain and reuse your personal information for your own purposes (right to data portability).

·  The right not be subject to a decision when it is based on automated processing (automated decision making and profiling).

Depending on where you are located in the US or any other country, the above rights may differ slightly. Nevertheless, we will adhere to the data protection laws in the state or country you reside.

If you wish to exercise any of these rights please write to contact@theexpertnetworkllc.com. If you wish to raise a complaint about how we have handled your personal information you can contact us at contact@theexpertnetworkllc.com and we will investigate the matter.

14.  How to contact us

If you wish to talk through anything in our privacy notice, find out more about your rights or obtain a copy of the information we hold about you, please contact us by emailing contact@theexpertnetworkllc.com and we will be happy to help.

15.   Changes to this Privacy Notice

We may change the content of our websites and how we use cookies without notice, and consequently our Privacy Notice may change from time to time in the future. We therefore encourage you to review when you visit the website from time to time to stay informed of how we are using personal information, you will be able to see if changes have been made by the date it was last updated at the end of the document.
Last updated: May 2023